Refund policy

Return Policy - Only applicable below conditions 


 We only deliver item in UAE regions..

  1. Before order you should verify product pictures and specifications properly
  2. We will help for the product specifications ( if contact us )
  3. Contact us if you need more quantity or customization products 
  4. Wrongly order items not belongs to  return policy
  5. Delivered  wrong Items / wrong quantity.
  6. Damaged product - report next business day ( 1-2 Days)
  7. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 
  8. You'll also need the receipt or proof of purchase.
  9. To start a return, you can contact us at support@securenetwork.ae. 
  10.  If your return is accepted (damaged items), we’ll send you a return shipping address , as well as instructions on how and where to send your package. Items sent back to us
  11. Without first requesting a return will not be accepted. Please note that if your country of residence is not United Arab Emirates, shipping your goods m
     take longer than expected. You can always contact us for any return questions at support@securenetwork.ae
  12. Damaged products will be replaced after supplier reports & Procedures
  13. Any product damaged due to your unawareness - will replace after getting proper reports from Warranty ( Branded Items).

Damages and Issues

  •  Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may 
    evaluate the issue and make it right.

Refund Conditions

  •  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new
     item.
  •  We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically
     refunded on your original payment method within 15 business days.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact us at support@securenetwork.ae